Check the sender
We will never ask you for a seed phrase or private key. We will not ask you to send cryptocurrency, cash or identity documents to a personal account. Treat unexpected payment instructions as suspect. Confirm any bank details using a number or address you already hold, not a number in the same message.
Check the site
Use the address bar on this website. If a message uses a different domain, a lookalike spelling, or an unexpected email address, do not reply with confidential information.
How to verify
Use the contact form on this site, or a number or address you already hold from a previous genuine letter. Do not rely on contact details in an unexpected message. Payment details should be confirmed by a separate, known channel before any transfer.